Terms of service

Welcome to PokeHaven.shop. These Terms of Service ("Terms") govern your access to and use of our website and the purchase of products from our online store. By accessing or using our website, you agree to be bound by these Terms.

1. Acceptance of Terms

By accessing or using PokeHaven.shop, you confirm that you have read, understood, and agree to comply with these Terms of Service and all applicable laws and regulations.

If you do not agree with these Terms, please do not use our website.

2. Eligibility

You must be at least 18 years old or have the permission of a parent or legal guardian to use this website and place orders.

3. Products and Availability

We strive to ensure that all product descriptions, images, prices, and availability are accurate. However, errors may occasionally occur.

We reserve the right to:

  • Correct pricing or description errors.

  • Limit quantities available for purchase.

  • Refuse or cancel any order.

  • Discontinue products without prior notice.

4. Pricing and Payment

All prices displayed on our website are listed in the applicable currency shown at checkout.

Payment must be completed before an order is processed.

We reserve the right to cancel any order if payment cannot be verified or authorized.

5. Shipping

Orders are processed and shipped in accordance with our Shipping Policy.

Estimated delivery times are provided for convenience only and are not guaranteed.

PokeHaven.shop is not responsible for delays caused by shipping carriers, customs authorities, weather conditions, or other circumstances beyond our control.

6. Returns and Refunds

Returns and refunds are governed by our Return & Refund Policy.

Customers should review that policy before making a purchase.

7. Order Cancellations

Orders may only be canceled before they have entered processing or shipment.

Once an order has been shipped, it cannot be canceled.

8. Intellectual Property

All content on this website—including text, graphics, logos, images, icons, product descriptions, and website design—is the property of PokeHaven.shop or its respective owners and is protected by applicable intellectual property laws.

No content may be copied, reproduced, distributed, or used without prior written permission.

9. Pokémon Trademark Disclaimer

PokeHaven.shop is an independent retailer.

We are not affiliated with, endorsed by, sponsored by, or associated with Nintendo, Game Freak, Creatures Inc., The Pokémon Company, or The Pokémon Company International.

Pokémon, Pokémon Trading Card Game (Pokémon TCG), Pokémon names, characters, logos, artwork, and related trademarks are the property of their respective owners and are used solely to identify the products offered for sale.

10. Prohibited Use

You agree not to:

  • Use the website for any unlawful purpose.

  • Attempt to gain unauthorized access to our systems.

  • Distribute malicious software or harmful code.

  • Interfere with the operation or security of the website.

  • Use automated tools to scrape or collect website data without permission.

11. Limitation of Liability

To the fullest extent permitted by law, PokeHaven.shop shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the website or purchase of products.

Our total liability for any claim shall not exceed the amount paid for the applicable order.

12. Indemnification

You agree to indemnify and hold harmless PokeHaven.shop, its owners, employees, affiliates, and service providers from any claims, damages, liabilities, costs, or expenses arising from your violation of these Terms or misuse of the website.

13. Privacy

Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

14. Third-Party Links

Our website may contain links to third-party websites for your convenience.

We are not responsible for the content, products, services, or privacy practices of third-party websites.

15. Changes to These Terms

We reserve the right to update or modify these Terms of Service at any time.

Changes become effective immediately upon posting on this website. Continued use of the website after changes are posted constitutes acceptance of the updated Terms.

16. Governing Law

These Terms of Service shall be governed by and interpreted in accordance with the laws of the State of Missouri and the applicable federal laws of the United States, without regard to conflict of law principles.

17. Contact Information

If you have any questions regarding these Terms of Service, please contact us:

PokeHaven.shop

Email: contact@PokeHaven.shop

Phone: +1 (479) 345-1674

Address:
3162 Ash Avenue
Manchester, MO 63011
United States